Affordable Frames

Shipping Policy: All stock items will ship within 5 business days or less! Privacy Policy: Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. This notice applies to all information collected or submitted on the posterservice.com web site. The only personal information we collect are e-mail addresses. We never use or share the personally identifiable information provided to us online. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our web site from those we actually know are under the age of 13, and no part of our web site is structured to attract anyone under 13 to provide information to us. You can correct factual errors in your personally identifiable information by sending us a request detailing the error(s). To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. Should you have questions or concerns about this privacy policy, please call us at (800) 577-5920 or send us an e-mail at sales@affordableframes.com
Return Policy: We at Affordable Frames strive to make all of our customers 100% satisfied with their purchase. We will accept returns of our frames within fifteen (15) days of receipt. Please contact our Customer Service department at 1-800-577-5920 to request a return. Do not send back merchandise without prior authorization or it will be refused. We will send a return authorization form and label. The form must be included inside the box and the label attached to the outside of the box. The frame(s) must be repackaged as it was originally delivered. The customer is responsible for return freight charges. Once the return has been received we will issue a refund for the product total only. Freight charges will not be refunded. Any defective or damaged frame will be replaced by a new and identical frame free of charge if we have been notified within five (3) business days of receipt. If damage has occurred and you feel that it was due to mishandling by the freight carrier, please contact Customer Service at 1-800-577-5920 to advise immediately. We will then file a claim. Please keep all packaging until claim has been settled. Refused or Undeliverable Merchandise will be assessed a 25% restocking fee and freight charges will not be refunded.
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